Water Softening Services
AKVO offers the customer far more than just the sale of the water softener unit. In fact, AKVO offer a full range of services that are related to anything dealing with water at your business.
Use of the System
Whichever system is chosen as the best to soften the water for your business or your manufacturing process, you will receive training on how to use that system. Not only that, our engineers will go above and beyond to ensure that you also understand how water affects your process better than before they arrived.
Translation
The technical aspects of water softeners can become overwhelming for those not well-versed in the terminology. This is another area where the AKVO experts at a water softener company can assist their customers. In understanding the terminology, the customer is better able to understand the system installed in their home.
Repair of Several Systems
Some independent companies such as AKVO will not only service the water softeners they sell, but may also service those units not purchased at their store. This can be of great benefit to the customer, who may not be able to have a manufacturer-specific technical expert on site to conduct repairs.
Water Safety
A water softener company can go well beyond the sale of the actual unit to provide you with services that enhance the safety of the water that flows through your business. One common service is Legionella testing and monitoring.
Legionella is a bacterium that’s commonly found in the water supply. It multiplies when temperatures reach between 20 and 45 degrees Celsius. It cause Legionnaires’ disease, which can occur when airborne water droplets containing Legionnella bacteria are inhaled. These bacteria can be found in water pipes, fixtures and fittings. Any water flowing through an infected pipe and used by people at your premises could potentially result in the development of Legionnaires’ disease.
Other water safety services that may be provided by a company can include water hygiene. Water hygiene encompasses the monitoring of micro-organisms including legionella and pseudomonas, as well as the auditing of control measures demanded by HSE and other professional, industry specific authorities.
Risk Assessment, Treatment and Cleaning
A company can conduct a legionella risk assessment, as well as conduct compliance audits. They can check the water in your business for Legionnaires’ and other micro-organisms, as well as inspect your water tanks and pipes. They can also provide cleaning of all pipes, tanks and other items such as showers which may harbour legionella or other pathogenic micro-organisms.
Boiler and Cooler Water
Steam boilers, evaporative cooling towers and condensers, and non-evaporative coolers and chillers require regular treatments in order to keep them running as they should and compliant with legislation and the requirements of the HSE. Otherwise, corrosion and scaling can become out of control, damaging a unit and resulting in danger to personnel, non-compliance fines or liabilities for the business, and money having to be spent on replacements.
Sustainability
A water softener company with contaminant testing expertise can also participate in projects geared toward cost reduction and sustainability. This can cover many things, including the extraction of river water for testing and usage and the proper recycling of effluent. Their expertise can also extend to the heating industry, where they can provide ideas on the re-use of waste heat, such as that which is created from machinery in a factory.
They can also design and install treatment systems to facilitate the recycling of water in the vehicle washing industry.
In addition to the above services, a company can also provide spare parts that can reach the customer in a much timelier and cost effective manner than if they had to order from the water softener manufacturer directly, when minimum invoice amounts can make modest parts disproportionately expensive.
